Have you ever noticed that the best things in life are usually the most simple?
While watching the chargers game a few weeks back (the last game of the regular season that led us to the play offs, woo-hoo!) we started talking about the simple things in life that.. simply.. can’t be beat. Apple products are often centered around “touch” — very simple, the In-N-Out Burger Menu (the simple and few choices are a beautiful thing!), Google products are centered around the “find” theme, and again, very simple – very successful. See these illustrations taken from Eric Burke’s blog post about simplicity.
I think that in today’s world customers are over the over-complicated. They want something simple that they can figure out how to use. A product has to have a certain amount of worth in order for us to find time in our busy lives to sit down and take the time to learn a new tool – the easier it is to use, the more committed a consumer will become to incorportaing the products use into their daily lives. We want simple, easy to understand and efficient. While some may associate simplicity with easy on the creator side — this is simply wrong. Simplicity often requires much more work on the production side. A lot of thought and planning must go into what will be MOST efficient for the average user and then easiest to translate into product form. The genius of simplistic products is what amazes me. For every brand, application, software product, and customer facing product — this truth can be applied. Though it may be a specific industry related tool – there is always a level of simplistic, user-friendliness that can be applied, and I would encourage creators to focus on the importantance of the aspect of simplicity for customers today.
Google is my favorite example – because they really keep it simple, and understand the value of “less is more”. Google’s homepage stays pure and simple, and other tech companies are starting to get it as well. It’s innovations biggest paradox: We demand more stuff in our lives, with more features, function adn power, and we also demand it remain as easy as 1,2,3 to use! As I said before – the technology that is the simpliest to use is often the most difficult to create. Fast Company says, “the technology that powers Google’s search engine is, of course, anything but simple. In a fraction of a second, the software solves an equation of more than 500 million variables to rank 8 billion Web pages by importance. But the actual experience of those fancy algorithms is something that would satisfy a Shaker: a clean, white home page, typically featuring no more than 30 lean words; a cheery, six-character, primary-colored logo; and a capacious search box. It couldn’t be friendlier or easier to use.” As a creator, remember that no matter how much complexity you are able to fit into your product, at the end of the day, the consumer doesn’t care — they just want it to be easy and they want it to work!!
How can you cut out complexity from your product on the customer facing side? How can you make your brand, product, creation less complicated, and more simple? How can your creation be more like the In-N-Out Burger menu? hmmm